More than 85% of what STS sells to its customers is
manufactured within its group factories located in India
and Thailand. The majority
of the balance comes from STS-supervised manufacturing
facilities in China.
STS realizes that in-house manufacturing capability
translates into important advantages in terms of control
on quality, costs and deliveries – three factors,
which form the base of our customer satisfaction strategy.
STS has an installed capacity of manufacturing over
1.75 million jewelry pieces in a year. What lends a
much stronger punch for STS is its in-house capability
to cut over a million carats of color stones including
the hot selling and exotic gems such as Tanzanite, Tsavorite,
Emerald, Ruby and Sapphire.
The manufacturing plants are state of art and the skilled
human resource base so necessary in the jewelry industry
now reaches almost 1800 persons.
The group makes extensive use of information technology
to lend the sharp edge to its operations. All the group
companies are fully computerized and use custom tailored
ERP software to make its processes, inventory management
and customer relations more efficient both in terms
of cost and time.
In addition, complete communication infrastructure
in terms of telephones, faxes and leased internet connectivity
turns the group into a virtual, single corporation which
works round the clock to ensure 100% satisfaction to
its customers.
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