Policy on Provenance Claims

The policies relating to this section are part of the Business Principles adopted by STS Jewels Inc. and are presented below for reference:

“The company shall ensure all its Provenance Claims made will be fully valid along with available evidence to support the Claim(s)”.

The company shall ensure that all claims and statements (made to consumers or other businesses) on practices in the supply chain and the origin or source of Diamonds, Synthetics, Gold and / or Platinum through the use of both descriptions and symbols are valid.

The company shall ensure that there will be no attempt to mislead consumers through illustrations, descriptions, expressions, words, figures, depictions or symbols relating to the Provenance Claim(s). The company implements suggestion/complaint/grievance procedure and publically display contact details of compliance officer/promoters where anyone can register their concerns. Further the company set mechanism of internal audit at regular interval to ensure compliance with respect to provenance claim.

The company shall ensure that all the relevant employees are aware about the provenance claim and it procedures.

The seller warrants that any product containing gold, silver tin, tungsten, tantalum or diamonds and conflict free minerals not sourced from DRC (Democratic Republic of Congo), conflict free minerals and procured from approved, accordance with OECD due-diligence and legitimate source.

To the Best of our Knowledge, Implemented policies/procedures and written assurance from our suppliers, we state that Diamonds we sale have not originated from the MBADA and Marange resource of Zimbabwe and it is "DRC conflict free". The diamonds are neither recycled nor sourced from artisanally mined and it is exclusive of natural origin, Synthetic free, earth mined and untreated except otherwise stated. The diamonds are ethically processed, responsibly sourced and complied with the applicable law and relevant WFDB guideline.

In case of any query/complaints/grievances/suggestion pertaining to provenance claim please contact on customercare@stsjewels.com